IT EXPERIENCE

Why IT Leaders Choose Full Fabric Over Custom Builds

Most institutions face a choice: spend years building student management systems on enterprise CRMs, or deploy purpose-built technology in weeks. Full Fabric gives IT leaders the extensibility and security they need without the complexity of custom development or the limitations of legacy platforms.
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How Purpose-Built Architecture
Changes What's Possible

Sophisticated Functionality Doesn't Require Complexity
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Unlike generic CRMs retrofitted for education through expensive customisation, Full Fabric is built from the ground up for higher education. You get workflows, data models, and business logic designed specifically for student recruitment, admissions, enrolment, and lifecycle management. Ready to deploy in weeks, not years.
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Permission Systems That Match How Institutions Actually Work
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We give you granular control over how teams interact with the platform. Build teams that reflect your actual structure: Admissions, Student Affairs, Marketing, Finance. Define roles that match each user's function and responsibilities. Assign access scopes that control exactly which data and features each person can see and use. When someone changes roles or leaves, suspend their account whilst preserving complete audit trails.
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Comprehensive Visibility for Governance and Performance
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Full Fabric provides the auditing capabilities essential for institutional governance. Data breach monitoring. Integrity verification. Profile modifications. User activity tracking. Login history. Everything you need for GDPR compliance and security oversight.

Monitor email deliverability, engagement rates, form submissions, event responses, and attendee data in real time. The insights your teams need to optimise conversions, immediately accessible.
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Security Controls That Protect Institutional Requirements
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Permissions define what users can do. Access scopes define what users can see. Together, these mechanisms protect sensitive institutional data with the precision you require.

When staff leave or change roles, suspend accounts to prevent access whilst maintaining complete historical records. Full auditability without security gaps or data loss. Exactly what governance and compliance demand.
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Flexible Email Infrastructure That Adapts to Your Requirements
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Communication with prospects, applicants, and students is fundamental to institutional success. We offer flexible email architecture that adapts to your requirements rather than forcing you into ours.

You choose how emails are sent. Route all communications through AWS (our managed service). Send personal emails via your SMTP whilst automated campaigns use AWS. Or route everything through your institutional SMTP infrastructure. Your institution, your infrastructure, your control.
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Unified Communication History Across All Your Systems
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Sync institutional email accounts via IMAP so all communications appear directly in Full Fabric. Sent and received messages. Historical emails. Everything visible without switching between systems or manual forwarding.

Complete visibility into every interaction with prospects and students. Context is preserved. Communication history is accessible. Your teams spend less time searching for information and more time engaging with students.
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Single Sign-On Eliminates Authentication Friction
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When Single Sign-On is enabled, users access Full Fabric with the same credentials they use for your institutional website or intranet. Authenticate once, access everything. No repeated logins. No password fatigue.

Accounts created through SSO have automatically verified email addresses. This streamlines user administration whilst strengthening security. Less administrative overhead, better security posture.
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Security and Compliance Built Into Every Layer
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We've engineered Full Fabric to meet the performance, stability, and security requirements of the most demanding institutions.
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GDPR Compliance Without Administrative Burden
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Full Fabric captures and manages consent preferences for prospects, applicants, and students across the entire lifecycle. Marketing communication consent. Data processing consent. Privacy policy agreement. Cookie preferences.

Every preference is tracked, enforced, and auditable. This gives your institution confidence whilst giving students control over their data. Compliance becomes straightforward rather than burdensome.
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Security Designed In, Not Bolted On
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Security isn't an afterthought in Full Fabric. It's embedded in the design and development of every feature, sub-system, and release we ship. We continuously refine our processes and procedures to ensure every component is built with security as a foundational requirement.

Our ongoing investment in compliance infrastructure ensures Full Fabric meets GDPR standards and evolves with changing data protection regulations. Your data protection requirements are our design requirements.

Support From People Who Understand Your Priorities
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When you need assistance, connect via live chat for quick queries or email for detailed discussions. Pressing issues? Call us directly. Video meetings available when deeper collaboration makes sense.
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Expert Partnership During Implementation and Beyond
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Our dedicated Client Success team provides hands-on guidance, technical expertise, and training every weekday, Monday to Friday, 9AM to 6PM (WEST).

During implementation, we work alongside your team, not just shipping documentation. We configure your instance. Create programme structures and classes. Build application templates. Ensure your staff are confident from launch day. Partnership, not just platform delivery.
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Service Levels That Match Your Needs
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Standard response times are 24 hours for email and 2 hours for chat.

Need faster response or tailored service commitments? Custom SLAs can be negotiated to match your institutional requirements. Your priorities become our priorities.

Frequently Asked Questions

What browsers does Full Fabric support?

Full Fabric requires a modern browser for optimal performance. We recommend the latest version of Google Chrome for the best experience and security. The platform also fully supports Mozilla Firefox, Apple Safari, Opera, and Microsoft Edge.

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How do integrations work in Full Fabric?

Most integrations are API-based. Full Fabric provides a fast, flexible API for pushing and pulling data using HTTP verbs, RESTful endpoints, and JSON payloads. Rate limit: 5,000 requests per hour. This gives you the extensibility needed for complex institutional ecosystems.

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Can we send emails from Full Fabric with our own domain?

Yes. Improve deliverability by authorising Full Fabric to send on your behalf through SPF (Sender Policy Framework), DKIM (DomainKeys Identified Mail), and DMARC (Domain-based Message Authentication, Reporting and Conformance) compliance.

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Does Full Fabric support sending email through SMTP?

Yes. Your institution can send emails via your own SMTP infrastructure instead of Full Fabric's email provider. We recommend configuring Full Fabric to use an SMTP that dispatches from your domain, whether your existing server or another gateway/relay.

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Can we sync all our emails in Full Fabric?

Yes, through IMAP (Internet Message Access Protocol). This retrieves and displays emails sent and received from your email client (e.g., Outlook) directly in Full Fabric. Messages appear in the email tabs of staff and student profiles. All mailbox emails sync, including historical messages. Sync timing depends on your email client but is typically instant.

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Does Full Fabric support custom domains?

Your Full Fabric URL includes your chosen subdomain plus fullfabric.cloud (e.g., school.fullfabric.cloud). This canonical name always exists. You can also point custom domains at the service (e.g., apply.school.com or campus.school.com) by creating a CNAME record in your DNS zone.

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INTEGRATIONS

Integrate With Your Existing Technology Ecosystem

Full Fabric works alongside your CRMs, ERPs, finance systems, and learning platforms. We complement rather than compete with enterprise infrastructure. Data flows seamlessly across systems without duplication or manual intervention.
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See how we integrate with your stack
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Security

Enterprise-Grade Security You Can Verify

Review our comprehensive security standards and see why leading institutions trust Full Fabric with their most sensitive data. We publish our security practices because transparency builds trust.
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Review our security documentation
NEW EBOOK

How universities can prepare for the GDPR

GDPR, which some have labelled ‘the most important change in data privacy regulation in 20 years’, comes into effect as of May 25th 2018. The new legislation will mean businesses, organisations and learning institutions have to make considerable changes to the way they store EU citizens’ personal data and perform direct marketing.

Download eBook
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