Customer stories

Elevating the Applicant Experience at IÉSEG School of Management

IÉSEG School of Management embarked on a transformative journey to modernise its admissions process by transitioning from an in-house legacy system to Full Fabric, a cutting-edge admissions software

Lille / Paris, France





The Challenge

IÉSEG School of Management: A Beacon of Excellence

Founded in 1964 in the charming city of Lille, France, IÉSEG School of Management stands tall as one of the nation's premier business schools. Globally recognized by the Financial Times, it holds the 32nd position in the world rankings.

Notably, IÉSEG is among a select group of higher education institutions honoured with the prestigious triple accreditation from EQUIS, AACSB, and AMBA.

Driven by a relentless pursuit of knowledge, a spirit of collaboration, and a noble mission to "empower changemakers for a better society," IÉSEG offers a diverse range of programs. These cater to  over 8,000 students across its vibrant campuses in Lille and Paris-La Défense, as well as bespoke programs tailored for businesses.

Embracing Change and Innovation

While IÉSEG has long been celebrated for its global approach and unique intercultural learning environments, the institution faced challenges due to its admissions system. The previous applicant experience failed to reflect the institution's vibrancy and excellence in teaching and learning. The admissions team grappled with limited automation capabilities and the absence of data-driven insights, while the IT team was inundated with development requests and demands for system changes.

Elevating the Applicant Experience

In a collaborative effort with Full Fabric, IÉSEG embarked on a journey to revamp its applicant experience. The result: a streamlined, user-friendly interface that also simplified the application,  payment, and enrollment processes.

This summer, the switch to Full Fabric helped our students in their application process, along with the staff back-office experience. IÉSEG offered captivating short-term programs, attracting 197 participants from 37 different countries. The 2023 Summer Programs has been the most successful to this date.
Farah Hefied
Head of Short-Term Programs and Middle East Development

The Challenge

Empowering IESÉG with modern tools

Full Fabric provided the team with the ability to make swift changes to the applicant portal and payment plans, reducing the reliance on IT resources.

Full Fabric's modern architecture and flexibility have liberated my team to pursue other strategic IT initiatives.
Charbel Kalayli

The Challenge

A seamless transition

The transition to Full Fabric was seamless, marked by close collaboration between Full Fabric and IÉSEG's admissions and IT teams. Comprehensive training and ongoing support were provided to ensure a smooth adoption process.

The success of this transformative project owes much to the dedication and collaborative efforts of IÉSEG's admissions and IT teams, along with the unwavering support from the Full Fabric Client Success staff. Together, they have ushered in a new era of efficiency and excellence at IÉSEG School of Management.

Full Fabric is trusted by world-class institutions around the globe, including IESÉG School of Management, ESCP, Antwerp Management School, Warwick Business School, ESMT Berlin, IMD and Maastricht University. Find out how it could boost your enrollments by scheduling a demo today.

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